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Shipping
We ship worldwide. Free shipping kicks in once your order hits the threshold for your region — see below.
Order Processing
Orders are processed within 1–2 business days. Weekends and public holidays are not included. High-season periods may add a short delay.
Delivery Times
- Shipped from US warehouses: 3–5 business days
- Shipped from overseas warehouses (if your item is out of stock locally): 5–12 business days
Most US orders ship from a US facility within 3–5 days. If an item is temporarily out of stock locally, it will ship from our overseas warehouse in 5–12 business days. You'll receive a shipping confirmation email with your tracking number as soon as it's on the way.
Shipping is free on all orders over $59.95 USD (or local equivalent — see below). For smaller orders, rates are calculated at checkout based on your location.
Shipping Rates by Region
United States
Free on orders $59.95 and up
Standard (USPS) on orders below: $5.99
Canada
Free on orders $69.95 CAD and up
Standard (Canada Post) on orders below: $7.99 CAD
European Union
Free on orders €49.95 and up
Standard on orders below: €4.99
Netherlands
Free on orders €49.95 and up (with track & trace)
Standard on orders below: €4.99
United Kingdom
Free on orders £55.00 and up
Standard (Royal Mail) on orders below: £4.99
Australia
Free on orders $84.95 AUD and up
Standard (Australia Post) on orders below: $8.99 AUD
New Zealand
Free on orders $99.95 NZD and up
Standard (NZ Post) on orders below: $9.99 NZD
International import duties and taxes may apply depending on your country and are the customer's responsibility.
Tracking Your Order
You'll receive a shipping confirmation email with your tracking number as soon as your order ships. You can also track at any time at bella-bra.com/apps/parcelpanel.
If your tracking hasn't updated, contact support@bella-bra.com and we'll chase it with the carrier for you.
Address Changes
If you spot an incorrect address right after checkout, contact us as soon as you can — we can only update it before your order is processed for shipping.
Late or Delayed Orders
Shipping can occasionally be affected by carrier delays, weather, or customs. If your order is past its expected delivery window:
- Check the tracking link in your shipping confirmation email.
- Email support@bella-bra.com — we respond within 1 business day and will get straight onto the carrier for you.
Package Marked Delivered but Not Received?
Check with neighbours, your building's mailroom, or any safe drop spots nearby. If you still can't locate it, contact your local carrier with your tracking number. If that doesn't resolve it, email support@bella-bra.com with your order number and we'll take it from there.